RAS Reporter provides the means for managers to
measure the performance and compliance of any given business operation,
even if they are completely remote from the department concerned
and have no knowledge of the processes involved. RAS Reporter provides
"dashboard" style reports of all RAS Monitor solutions, highlighting
compliance issues and enabling the senior manager to intervene and
take the actions necessary to minimise or eliminate the consequences.
Invisible to departmental managers, RAS Reporter prevents less committed
staff from "covering up" issues that might otherwise compromise
their positions if known to the senior management.
Issue Addressed
It is common that, in large
organisations, the most senior management has the most liability
when things go wrong and the most authority to intervene
to prevent things from going wrong. Having said this, the
most senior management rarely have the most time or understanding
to accurately monitor the often complex operations of a
department or enterprise.
In
summary the senior management are the most likely to be able
to prevent a problem, are most liable but is also most likely
to lack the time and knowledge required to identify likely
problems on a day to day basis.
What it is and does
RAS Reporter provides a
bespoke reporting capability that automatically interprets
the results of RAS Monitor, notifies selected personnel
of the outcome and generates a departmental "dashboard"
so that senior managers can immediately view what is happening
in each department and across the enterprise as a whole.
The
objective of RAS Reporter Solutions is to provide immediate
information to senior managers to enable them to proactively
act to initiate investigations or effect emergency measures
where required.
Simplicity
RAS Monitor solutions do
not require users to have any IT expertise or a working
knowledge of the operations of the departments being monitored.
RAS Monitor will immediately notify the user that the data
being monitored is not consistent with the process being
monitored, identifying specific anomalies in specific records
to speed the process of investigation.
Armed
with this information senior managers can take immediate action
where required, armed with a detailed knowledge of the affected
records and the likely cause of the issue.
Invisibility
RAS Reporter and RAS Monitor
Audits, are commonly conducted without the knowledge of
the staff of the departments being monitored. This is key
where there is a risk of internal fraud or malicious activity.
Furthermore, as RAS Reporter reports on actual activity,
and are updated to all levels at the same time, the opportunity
for departmental managers to "hide" errors is completely
removed.
Effective SLA's
RAS Reporter provides an
ideal solution for the executive concerned about the performance
of any departmental operation that has been outsourced.
If the outsource service involves the use of computer records,
RAS Monitor audits can be performed and RAS Reporter can
immediately notify the executive of the integrity of the
service being provided.
Fraud Investigation
Where ever there is a risk of attempted fraud, from either
external or internal sources, RAS Reporter and Monitor
solutions can be used to gather the necessary evidence
to detect, prevent and prosecute in a time fashion.
Personal Liability of
Executives and Officer
RAS Reporter can be particularly useful as a means of
testing and monitoring where ever new processes or methods
of working are introduced. RAS Reporter can also be used
to help improve employee training in identifying the trends
of error that might be helped with improved training.